Vendor Coordination and Proof of Work for Rental Operations

As a portfolio grows, most operational pain comes from coordinating people — cleaners, handymen, landscapers, pool techs — across properties, and knowing what actually got done.

The coordination problem

• Vendors serve many properties across many hosts; they need a simple,

scoped view of just their tasks.

• Hosts need accountability: who did what, where, when, and proof.
• Communication scattered across texts and calls has no searchable record.

What good coordination looks like

1. Scoped access. A vendor sees only their assigned properties and tasks —

not your whole portfolio.

1. Mobile-first. Field staff work from a phone, often in a second language;

the UI must be simple and multilingual.

1. Photo proof. Completion requires evidence, not just a checkbox.
2. One thread per job. Questions and updates stay attached to the task.
3. Auditable history. Every action has an actor and a timestamp, retained.

How Maravo handles this

Maravo scopes cleaners and vendors to assigned properties (a many-to-many assignment model), gives them a simple multilingual mobile experience (EN/PT/ES, with voice), requires photo proof, and keeps a searchable, timestamped history. Uploaded proof is stored encrypted with signed URLs and an append-only, tamper-evident file-access audit log — so accountability is real, not implied.

FAQ

Can one cleaner work for multiple hosts? Yes — assignment is many-to-many, so a vendor can serve properties across hosts while each host only sees their own data.

Is guest or tenant data exposed to vendors? No. Access is scoped and multi-tenant isolated; vendors see only their tasks.