Onboarding and Training Cleaners and Vendors

Your field team is the product to your guests. The faster a new cleaner reaches consistent, proof-backed quality, the less you have to inspect.

What a new cleaner needs on day one

• A scoped view — only their assigned properties and tasks, nothing else.
• The standard checklist — the same template every time, in their language.
• Reference photos — the expected result for each room, so "clean" isn't

subjective.

• Clear proof rules — which items require a photo before completion.
• A place to flag issues — report damage or missing supplies without a phone

call.

Reduce training load with standardization

Training scales when the work is templated and the expected outcome is visual. A cleaner who can see the reference photo and the required-photo items doesn't need to memorize your standards — the app carries them.

How Maravo handles this

Maravo scopes field staff to assigned properties, presents templated checklists in EN/PT/ES (with voice), shows manager-set reference photos next to the proof upload, and lets cleaners flag issues and restock needs inline. New hires produce consistent, proof-backed work from their first turnover.

FAQ

Do cleaners see other hosts' data? No — access is scoped and multi-tenant isolated.

What if a cleaner speaks another language? The field UI supports English, Portuguese, and Spanish, with voice for hands-free completion.