Onboarding a New Property into Your Operations

The first week of a new listing sets the operational pattern for years. Doing the setup once, properly, means every future turnover and repair runs on rails.

The onboarding checklist

1. Property profile — address, timezone, access instructions, parking, wifi.
2. Assign your team — cleaners and vendors who will serve this property.
3. Attach a turnover template — reuse your standard cleaning checklist, not a

fresh one.

1. Set the maintenance schedule — recurring monthly/quarterly/annual tasks.
2. Inventory & par levels — linens, consumables, kitchenware starting counts.
3. Reference photos — capture the "correct" staged look for each room.
4. Connect the calendar — import the iCal feed so bookings auto-create stays

and turnovers.

Why timezone matters from day one

Turnovers, check-in/out times, and recurring alerts are all computed in the property's local timezone. Setting it correctly at onboarding avoids clean tasks landing on the wrong day.

How Maravo handles this

Maravo stores a per-property profile with timezone, supports many-to-many team assignment, lets you attach reusable templates, seed reference photos (manager-only), and connect iCal feeds that auto-generate stays and turnover cleans in the property's timezone.

FAQ

How long should onboarding take? With templates and calendar import, a new property can be operational in under 10 minutes.

Can I copy setup from an existing property? Reuse templates and your standard maintenance schedule so each new property inherits proven workflows.