Damage Inspection and Documentation

When something is broken, stained, or missing, the value is in documented, timestamped evidence — for insurance, for security-deposit claims, and for knowing which guest or vendor was involved.

Inspect at every turnover

The turnover clean is your recurring inspection. A cleaner already in the property is the cheapest, most frequent damage detector you have — if they can log what they find in the moment.

What good documentation captures

• Photo evidence — clear before/after images of the damage.
• Timestamp and actor — who found it, when.
• Location — which property, which room/item.
• A thread — follow-up, quotes, and resolution attached to the same record.

Metadata integrity

Photo metadata can leak location and can be altered. Stripping EXIF/GPS on upload protects privacy, while an immutable access log protects the evidentiary chain.

How Maravo handles this

Maravo captures photo proof with timestamps and actors, keeps a thread per task, strips EXIF/GPS from uploaded images, encrypts files at rest, and records every file access in an append-only, tamper-evident audit log — so documentation holds up when it matters.

FAQ

Can I pull up damage history for a property later? Yes — everything is searchable and retained, so past incidents and their resolutions stay accessible.